TCF Policy

The Treating Customers Fairly (TCF) initiative is one of number of the Financial Services Authority’s (FSA’s) priorities to help customers achieve a fair deal and maintain confidence in the financial services industry. The FSA have defined six consumer outcomes, which explain what they want TCF to achieve for consumers. Partnership have taken these outcomes and transposed them onto its business model.

Partnership, by its very nature as a specialist impaired life and enhanced annuity provider, conducts its business in a TCF manner. Its activities are also supported by a comprehensive TCF programme.

Click here to read about the TCF measures and processes Partnership have in place.