These Terms and Conditions together with our Privacy Policy govern our relationship with you in respect to the use of this website. Please read these Terms and Conditions and our Privacy Policy carefully as once you use the Partnership website you will be deemed to have read and accepted these Terms and Conditions and the Privacy Policy. If you do not agree with these Terms and conditions you must not use this website.

1. Who we are
Partnership is a provider of Retirement, Long Term Care, Protection and Equity Release products to the impaired health market.

Partnership is the trading style for two companies within the Partnership Group of Companies who provide services on this website:

Partnership Life Assurance Company Limited (“Partnership Life Assurance”). Partnership is authorised and regulated by the Financial Services Authority. Registered in England and Wales (Company no. 05465261) Registered office: Sackville House, 143-149 Fenchurch Street, London EC3M 6BN.

Partnership Home Loans Limited (“Partnership Home Loans”). Partnership Home Loans is authorised and regulated by the Financial Services Authority. Registered in England and Wales (Company no. 05108846) Registered office: Sackville House, 143-149 Fenchurch Street, London EC3M 6BN.

Together, the two companies are referred to for the purposes of these Terms and Conditions as (“Partnership”).

2. Copyright and Trade Marks
Unless otherwise stated, all rights in any information which appears on this site (including the screen displays, the content, look and feel of the site) belong to Partnership.

Unless specifically prohibited by a notice published on any page of the site, you may print a copy of the pages for your own personal, non-commercial, use provided that the source of our material is acknowledged in all copies and provides notice that Partnership is the copyright owner.

Except as per above, you agree not to download, copy, reproduce, modify, store, archive, show in public, redistribute, or commercially exploit in any way any part of the content without prior written permission. You agree not to use any material from this site for any illegal or improper purpose.

3. Telephone Calls
Telephone calls may be recorded for training and monitoring purposes.

4. Residence
The pages of this website are prepared and issued in the United Kingdom and are intended for the information and use of United Kingdom residents over the age of 18 only.

5. Liability
The information contained within this website does not constitute financial, professional or investment advice. Neither the information nor any opinion expressed on this site is an offer to provide any product.

Whilst we have taken every reasonable care in the preparation of the content of this website to ensure it is accurate and up to date, we do not accept any liability for any error or omission. Nor do we accept any liability for any errors in data transmission, machine, software or operating error or any other cause. Nor do we make any representations as to the availability, suitability, reliability or otherwise of this website and nor do we accept any liability for any loss whatsoever arising out of your use of this website.

This website may contain material produced by third parties and links to other websites. These links and material are provided for general information purposes only and the sites concerned are not endorsed or promoted by us in any way. We do not accept liability in relation to any materials on websites that are not under our direct control.

We do not seek to exclude or limit any liability we may have under the Financial Services and Markets Act 2000 or under the rules of our regulators, such as the Financial Services Authority.

6. Site Availability
We do not warrant that this Website will be available at any time.

7. Severability
If any part of these Terms and Conditions are, at any time, found to be unenforceable  it will not affect the validity of enforceability of the  remainder of these Terms and Conditions.

These Terms and Conditions shall be deemed amended by modifying or severing such part as necessary to render them valid, legal and enforceable.  

8. Law
These Terms and Conditions shall be governed by the laws of England and Wales and the English courts shall have exclusive jurisdiction in any dispute.

9. Complaints
If you are not satisfied about our service we have a complaints handing procedure and you can contact us at:

Complaints Team
Partnership
Regent House
1-3 Queensway
Redhill
Surrey
RH1 1QT