Partnership has provided this privacy statement to explain the collection and use of information captured on our website. Please read this Privacy Statement carefully as once you use the Partnership website you will be deemed to have read and accepted this statement.

1. Who we are
Partnership is a business to business provider of Retirement, Long Term Care and Protection products to the impaired health market.

Partnership is the trading style for the Partnership Group of Companies which includes:

Partnership Life Assurance Company Limited (“Partnership”). Partnership is authorised and regulated by the Financial Services Authority. Registered in England and Wales (Company no. 05465261) Registered office: Sackville House, 143-149 Fenchurch Street, London EC3M 6BN.

Partnership Home Loans Limited (“Partnership Home Loans”). Partnership Home Loans is authorised and regulated by the Financial Services Authority. Registered in England and Wales (Company no. 05108846) Registered office: Sackville House, 143-149 Fenchurch Street, London EC3M 6BN.

2. Copyright and Trade Marks
Unless otherwise stated, all rights in any information which appears on this site (including the screen displays, the content, the text, graphics and look and feel of the site) belong to Partnership.

Unless specifically prohibited by a notice published on any page of the site, you may print a copy of the pages for your own personal, non-commercial, use. Provided that any copy has attached to it the relevant proprietary notices and disclaimers.
Except as per above, you agree not to download, copy, reproduce, modify, store, archive, show in public, redistribute, or commercially exploit in any way any part of the content without prior written permission. You agree not to use any material from this site for any illegal or improper purpose.

3. Residence
The pages of this website are prepared and issued in the United Kingdom and are intended for the information and use of United Kingdom residents only. English Law governs this Statement and your use of this site.

4. Liability
The information contained within this website does not constitute financial, professional or investment advice. Neither the information nor any opinion expressed on this site is an offer to provide any product.

Whilst we have taken every reasonable care in the preparation of the content of this website, we do not accept any liability for any error or omission. Nor do we accept any liability for any errors in data transmission, machine, software or operating error or any other cause. Nor do we make any representations as to the availability, suitability, reliability or otherwise of this website or do we accept any liability for any loss whatsoever arising out of your use of this website.

This website may contain material produced by third parties and links to other websites. These links and material are provided for general information purposes only and the sites concerned are not endorsed or promoted by us in any way. We do not accept liability in relation to any materials on websites that are not under our direct control.

We do not seek to exclude or limit any liability we may have under the Financial Services and Markets Act 2000 or under the rules of its regulators.

5. What information we collect and how
The information that we collect via this website includes details that you submit; such as your name, company, address, e-mail and other similar information. We will also collect the personal details (including medical information) you pass to us about your clients. When you give us information on behalf of another person, you confirm by doing so that they have given you permission to provide us with the information and that you have told them who we are and what we will use their data for.

6. What we do with information
Information which you provide to Partnership will be used.

• To administer  your account (and to set it up if you are new to Partnership)
• To calculate illustrations/quotations
• For complaints analysis (if appropriate)
• For research and statistical analysis
• For fraud prevention

We may share information with other companies in the Partnership Group and reinsurers. These organisations will not use your information for any other purpose.

We will not disclose any of your information to any other body or organisation outside of Partnership except to prevent fraud or if required to do so by law.

Information will only be used when necessary and will only be available to those who need to see it.

If you need any further information, please contact the Partnership Data Protection Officer on 0845 108 7240 or e-mail info@partnership.co.uk.

7. Cookies
Partnership makes use of cookies which are files placed on your computer that enable us to track certain information relating to your use of the Partnership website. Cookies allow us to better customise your visit to individual preferences helping us to provide you with the best possible service on the partnership website. We use cookies to:

• Simplify the logging process
• Ensure the security and authenticity of users: and
• Enable traffic monitoring

You may be able to configure your web browser to prevent the use of cookies although some functions or services may not then be available. For more information on the use of cookies and how to disable them, we recommend www.allaboutcookies.org.

8. Your IP Address
This is your computer’s individual identification number for internet connection, and is automatically logged by our web server. This is used to note your interest in our website and measure the web traffic which the site receives. We do not store IP addresses.

9. Marketing
Partnership may use information collected from its website to keep you informed by post, email, or other electronic means, about our products and services which may be of interest to you. If you do not wish to receive marketing of this kind, an opt-out facility is provided at the point of data collection. If you do not choose to opt-out at this time but decide to opt-out at a later stage in the future, you are able to do this by using the contact details in section 11 (below).

10. Security
You are responsible for the security of your own computer upon which you access this website, and should ensure that you log-out when you have finished viewing the website.

There is no guarantee that any e-mail you send will be received by us. There is no guarantee that the confidentiality of e-mails sent to us will be maintained during transmission. Any information sent by e-mail is done so at your own risk and you should therefore carefully consider its sensitivity before transmitting it. If you have any doubts, you may wish to write to or telephone us instead.

11. Your rights
At any time you can ask us to update or remove your personal information by e-mail or by writing to our Customer Services Manager at:

info@partnership.co.uk
Partnership
Sackville House,
143 - 149 Fenchurch Street
London
EC3M 6BN

You also have the right to request a copy of all the personal information we hold about you. There may be a small charge for this.

We will take all reasonable steps to confirm your identity before providing you with details of any personal information we may hold about you.

12. Other websites and information security
This Privacy Policy covers all websites operated by the Partnership Group of Companies. You should be aware that communications over the internet, such as e-mails, are not secure unless they have been encrypted. Your communications may route through a number of countries before being delivered - this is the nature of the internet. We cannot accept responsibility for any unauthorised access or loss of personal information that is beyond our control.